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Intel Corporation received first place in the 2009 Supply Chain Innovation Award competition at the Council of Supply Chain Management Professionals' (CSCMP) annual global conference held in Chicago, Illinois. Naperville, Illinois-based Tellabs with software partner ICON-SCM received second-place honors.

Chosen from five finalists, Intel's multi-year initiative to significantly improve customer satisfaction via increased response and delivery performance, "Just Say Yes--Innovating Responsiveness at Intel," resulted in more than a 40 percent improvement in customer feedback scores, supported by a 300 percent-plus improvement in change order responsiveness, in addition to achieving best-in-class levels of delivery performance. All of this was accomplished by reducing pipeline inventory by 33 percent during the same time period.

Read the whole story at Reuters.com.

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